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COMMON QUESTIONS
How do I change or cancel my subscription?
You can manage, pause, or cancel your subscription anytime from your account dashboard. Log in, go to Subscriptions, and make changes in seconds — no need to contact us.
My order says delivered, but I don't see it.
We ship via UPS SurePost, which means UPS hands the package off to your local post office for final delivery. That means it usually ends up in your mailbox, not on your doorstep. Check there first — if it's still missing after 24 hours, send us a message above.