FREQUENTLY ASKED Questions
FREQUENTLY ASKED Questions
XMODE is designed as a fast, convenient energy shot made for people who want focus and energy without carrying a full-size drink.
Each serving contains the caffeine amount listed on the product label. Always check the bottle for the most accurate serving information.
Open the box from the top flap and remove each bottle carefully. Keep the packaging away from children.
Bottles are filled according to production standards, but slight variation can happen during manufacturing.
Store XMODE in a cool, dry place away from direct sunlight. Refrigeration is optional.
We do not recommend mixing energy shots with alcohol.
XMODE should be consumed as directed. Do not exceed the recommended serving amount.
Children, pregnant or nursing women, and anyone sensitive to caffeine should avoid energy shots unless approved by a doctor.
Please review the product label for the complete ingredient list and nutrition information.
Energy shots typically work through caffeine and other ingredients designed to support alertness and focus.
Energy shots are smaller and more concentrated, while energy drinks are usually larger and meant to be sipped over time.
You can manage your subscription through your customer account or through the subscription management link sent by email.
Yes. You can pause, cancel, or adjust your subscription before the next order processes.
Contact us as soon as possible if your order has not shipped yet.
If there is an issue with your order, contact us and our team will help review the best solution.
Refund timing depends on the payment provider, but most refunds appear within several business days after processing.
Please send us a message with your order number and a photo of the damaged item.
Shipping time depends on your location and the selected shipping method.
Once your order ships, tracking information will be sent to the email address used at checkout.
Contact us with your order number so we can help investigate the shipment.