REFUND POLICY
At X-Life LLC, we prioritize your satisfaction. That’s why we offer an Unconditional Money-Back Guarantee. If for any reason you are not satisfied with your purchase, we will refund your money—no questions asked, and you don’t need to return the item.
Refund Eligibility:
- We provide refunds on all products purchased directly from X-Life LLC within 30 days of receiving your order.
- There is no need to return the product. Simply contact us, and we’ll handle the rest.
How to Request a Refund:
- You can request a refund by contacting our support team via the contact form at https://xmode.com/pages/contact within 30 days of receiving your product.
- Be sure to use your original email or provide it so that we can find your order.
Refund Process:
- Once your request is received, we will process your refund within 1 business day.
- Refunds will be issued to your original payment method.
We believe in the quality of our products and are confident that you will too. However, if for any reason you're not happy, we make the refund process simple and stress-free.